Shipping Policy

At Bloosam, we carefully process and securely pack every order before dispatch.

1. Payment Policy

No Cash on Delivery

Bloosam currently does not offer Cash on Delivery (COD). All orders must be paid for online at the time of purchase using the payment methods available on our website. Orders will be processed only after successful payment confirmation.

2. Order Processing

Orders are generally processed within 1–3 business days after successful payment confirmation. Orders placed on Sundays or public holidays may be processed on the next working day.

3. Delivery Time

The estimated delivery time is generally 3–7 business days after dispatch, depending on the delivery location and courier service.

Delivery timelines may vary because of:

• Courier and logistics delays
• Weather conditions
• Public holidays
• Festivals and peak-sale periods
• Remote or difficult-to-service locations
• Other circumstances beyond our reasonable control

The delivery time mentioned on the website is an estimated timeframe and not a guaranteed delivery date.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is placed.

Any free-shipping offer will be subject to the terms and conditions applicable to that offer.

 

5. Order Tracking

Once your order has been dispatched, you may receive a tracking number or tracking link through your registered contact details.

You can use the tracking information to check the status of your shipment.

If you experience an unusual delay or the tracking information does not appear to be updating, please contact our customer support team.

Contact – BLOOSAM

6. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address at checkout.

Please ensure that the following information is correct:

• Full name
• House/Flat number
• Street/Area
• City
• State
• PIN code
• Mobile number

Bloosam will not be responsible for delivery failure resulting from an incorrect or incomplete address or incorrect contact information provided by the customer.

If an order is returned to us because of an incorrect address, customer unavailability or repeated delivery failure, additional shipping charges may apply for re-dispatch.

 

7. Delivery Attempts

Our courier partner may make multiple delivery attempts according to its standard delivery procedures.

Customers are requested to remain available at the provided delivery address and respond to courier calls when necessary.

If the shipment is returned to Bloosam because of repeated delivery failure or refusal to accept the package, the order will be treated as a return-to-origin (RTO) shipment. Any refund, if applicable, will be handled according to our Return & Refund Policy and may be subject to applicable shipping or return charges.

 

8. Delayed Shipments

Although we work with our courier partners to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.

If your order is delayed, please  Contact – BLOOSAM  with your order number so that we can check the shipment status with the courier partner.

 

9. Damaged or Tampered Parcel

If the parcel appears visibly damaged, opened, torn, or tampered with at the time of delivery, please record the condition of the parcel before opening it.

For any claim relating to a damaged, tampered, missing, incorrect, or defective product, the customer must follow the requirements mentioned in our Return & Refund Policy.

A continuous, clear and unedited unboxing video is required to verify any claim relating to a damaged, tampered, missing, incorrect, or defective product.

Do not cut, pause, edit, splice or otherwise modify the unboxing video. The complete opening process should be recorded in one continuous video.